Follow up questions что это
follow-up question
1 follow-up question
См. также в других словарях:
Follow the Leader (альбом Korn) — Follow The Leader Студийный альбом … Википедия
follow up on something — follow up (on (something)) 1. to act on something. Some students said they were going to collect clothing, but they didn t follow up. You have to follow up on your application. 2. to discover more about something. I d like to follow up on Rita s… … New idioms dictionary
follow up on — follow up (on (something)) 1. to act on something. Some students said they were going to collect clothing, but they didn t follow up. You have to follow up on your application. 2. to discover more about something. I d like to follow up on Rita s… … New idioms dictionary
follow up — (on (something)) 1. to act on something. Some students said they were going to collect clothing, but they didn t follow up. You have to follow up on your application. 2. to discover more about something. I d like to follow up on Rita s question… … New idioms dictionary
follow-up — UK / US noun Word forms follow up : singular follow up plural follow ups 1) a) [countable/uncountable] something that is done in order to complete something Everyone liked my proposal, but there hasn t been any follow up. The researchers… … English dictionary
Question Period — For the Canadian television program, see Question Period (TV series). Question Period, known officially as Oral Questions (French: questions orales, or période des questions) occurs each sitting day in the Canadian House of Commons. According to… … Wikipedia
follow-up — <
follow somebody off a cliff — verb To follow (a leader or de facto leader) without question or thought, with disastrous consequences After 9/11, many feared that Baby Boomers would follow President Bush off a cliff. See Also: tell someone to jump off a cliff … Wiktionary
Begging the question — Bust of Aristotle, whose Prior Analytics contained an early discussion of this fallacy. Begging the question (or petitio principii, assuming the initial point ) is a type of logical fallacy in which the proposition to be proven is assumed… … Wikipedia
Certified question — In the law of the United States, a certified question is a formal request by one court to one of its sister courts, usually but not always in another jurisdiction, for an opinion on a question of law. These cases typically arise when the court… … Wikipedia
follow up questions
1 follow
2 follow
следовать, идти за;
a concert followed the lecture, the lecture was followed by a concert после лекции состоялся концерт follow заниматься (чем-л.) ;
to follow the plough пахать;
to follow the hounds охотиться с собаками
логически вытекать;
from what you say it follows из ваших слов следует;
follow on разг. продолжать( пре) следовать
придерживаться;
follow this path! идите этой дорогой!;
to follow the policy придерживаться (определенной) политики
разделять взгляды, поддерживать;
быть последователем;
I cannot follow you in all your views я не со всеми вашими взглядами могу согласиться
следить, провожать (взглядом)
следовать, идти за;
a concert followed the lecture, the lecture was followed by a concert после лекции состоялся концерт
слушать, следить (за словами) ;
(do) you follow me? понятно?
сменить (кого-л.) ;
быть преемником
логически вытекать;
from what you say it follows из ваших слов следует;
follow on разг. продолжать (пре) следовать
the instructions carefully строго следуйте указаниям to
the law быть, стать юристом;
to follow the sea быть, стать моряком law:
профессия юриста;
to follow the (или to go in for) law избрать профессию юриста;
to practise law быть юристом follow заниматься (чем-л.) ;
to follow the plough пахать;
to follow the hounds охотиться с собаками
придерживаться;
follow this path! идите этой дорогой!;
to follow the policy придерживаться (определенной) политики to
the law быть, стать юристом;
to follow the sea быть, стать моряком sea: to follow the
быть моряком;
the high seas море за пределами территориальных вод;
открытое море
придерживаться;
follow this path! идите этой дорогой!;
to follow the policy придерживаться (определенной) политики
out выполнять до конца;
осуществлять;
follow through спорт. завершать (удар, бросок и т. п.)
up доводить до конца;
развивать, завершать;
as follows следующее;
the letter reads as follows в письме говорится следующее
up преследовать упорно, энергично (тж. перен.)
up on доводить до конца
логически вытекать;
from what you say it follows из ваших слов следует;
follow on разг. продолжать (пре) следовать
разделять взгляды, поддерживать;
быть последователем;
I cannot follow you in all your views я не со всеми вашими взглядами могу согласиться
следовать, идти за;
a concert followed the lecture, the lecture was followed by a concert после лекции состоялся концерт
up доводить до конца;
развивать, завершать;
as follows следующее;
the letter reads as follows в письме говорится следующее one misfortune followed (upon) another одна беда сменялась другой
слушать, следить (за словами) ;
(do) you follow me? понятно?
3 follow on
4 follow through
5 follow up
6 follow-on
7 follow-up
контроль сроков исполнения
повторная рассылка переписных листов
8 questions
to experts вопросы к экспертам questions:
to experts вопросы к экспертам
to ministers вопросы к министрам
9 follow
a concert followed the lecture, the lecture was followed by a concert по́сле ле́кции состоя́лся конце́рт
I cannot follow you in all your views я не со все́ми ва́шими взгля́дами могу́ согласи́ться
to follow the hounds охо́титься с соба́ками
follow this path! иди́те э́той доро́гой!
to follow the policy приде́рживаться (определённой) поли́тики
the letter reads as follows в письме́ говори́тся сле́дующее
10 follow my leader
11 follow nose
12 follow on
13 follow out
14 follow the sea
15 follow through
16 follow up
17 follow-up
a follow-up to the conference дальне́йшие шаги́ по́сле совеща́ния
18 qq questions
19 follow
20 follow out
См. также в других словарях:
follow — fol|low [ falou ] verb *** ▸ 1 walk/drive behind someone ▸ 2 happen after something else ▸ 3 watch/listen carefully ▸ 4 obey order/advice ▸ 5 go along river/road etc. ▸ 6 watch progress ▸ 7 understand something difficult ▸ 8 do same as someone… … Usage of the words and phrases in modern English
follow */*/*/ — UK [ˈfɒləʊ] / US [ˈfɑloʊ] verb Word forms follow : present tense I/you/we/they follow he/she/it follows present participle following past tense followed past participle followed 1) a) [intransitive/transitive] to walk, drive etc behind someone,… … English dictionary
follow up — I ve got a hunch and I m going to follow it up Syn: investigate, research, look into, dig into, delve into, make inquiries into, inquire about, ask questions about, pursue, chase up; informal check out, scope out … Thesaurus of popular words
follow something up — INVESTIGATE, research, look into, dig into, delve into, make enquiries into, enquire about, ask questions about, pursue, chase up; informal check out; N. Amer. informal scope out. → follow … Useful english dictionary
Prime Minister’s Questions — (PMQs) (officially Questions to the Prime Minister) is a constitutional convention in the United Kingdom, where every Wednesday when the House of Commons is sitting the Prime Minister spends half an hour answering questions from Members of… … Wikipedia
Curious George 2: Follow That Monkey! — DVD cover Directed by Norton Virgien Produced by … Wikipedia
Sesame Street Presents Follow That Bird — Infobox Film name=Sesame Street presents Follow That Bird caption = Follow That Bird movie poster imdb writer=Judy Freudberg Tony Geiss starring=Caroll Spinney Jim Henson Frank Oz director=Ken Kwapis music=Lennie Niehaus Van Dyke Parks … Wikipedia
Beliefs and practices of Jehovah’s Witnesses — The beliefs and practices of Jehovah s Witnesses are based on the Bible teachings of its founder, Charles Taze Russell and his successors, Joseph Franklin Rutherford and Nathan Homer Knorr. Since about 1976 they have also been based on decisions… … Wikipedia
Computers and Information Systems — ▪ 2009 Introduction Smartphone: The New Computer. The market for the smartphone in reality a handheld computer for Web browsing, e mail, music, and video that was integrated with a cellular telephone continued to grow in 2008. According to… … Universalium
Win Ben Stein’s Money — Infobox television show name = Win Ben Stein s Money caption = Win Ben Stein s Money logo format = Game Show runtime = 30 Minutes creator = Al Burton starring = Ben Stein Jimmy Kimmel (1997–2000) Nancy Pimental (2000–2001) Sal Iacono (2002)… … Wikipedia
How to Ask Follow-up Questions
Follow-up Questions: The Glue that Holds Conversations Together
Examples of statements:
Examples of questions:
If you make a statement, the person you are talking to should do 2 things. First, they should react (Oh, really?, I’m sorry to hear that., etc.) to express their interest in your experience. Then, they should ask you a question about what you said to keep the conversation going. This question is a follow-up question. It helps continue a conversation. It determines the direction of a conversation.
Without follow-up questions, conversations can easily end or may never begin.
If you ask a question, the person you are talking to should answer and share their ideas or experience. It is then your turn to react to their answer and continue the conversation by asking follow-up questions.
Without follow-up questions, our conversations come to an end (unless you have a talkative partner who is a real chatterbox and just talks and talks and talks…but this isn’t really a conversation).
A conversation is a back-and-forth exchange of ideas between two or more people. In order to create this back-and-forth, we follow a pattern of questions and answers. Of course, we may tell a story while our conversation partner listens, but when we finish our story, they may ask us questions or we may ask them to share their own experience.
Follow-up questions are used to ask for more details and to try to get our conversation partners to share their ideas and experiences.
First Listen, Then Ask
First, you need to be a good listener. While you are listening, try to find things that you could ask about.
This is a skill that takes practice to develop, but it can be learned.
If you ask someone what they like to do in their free time, and they tell you that they like to read, watch TV, and play games on their phone, you have 3 topics to choose from. You could ask What do you like to read?, What shows do you watch?, or What games do you play? Choose the topic that interests you the most to begin.
As the conversation continues, you can return to one of the other topics by saying: You said + mention one of the other topics + ask a question. For example, You said you liked to watch TV. What are you watching these days?
Open or Closed Questions?
There are two types of questions you can ask: open and closed. An open question requires a longer answer that gives thoughts, ideas, opinions or experiences. Open questions also require more thought than closed questions.
Closed questions are quicker and easier to answer. They require only a one-word answer, like yes or no or a short phrase. All yes/no questions are closed questions. Questions like How old are you? and Where are you from? are also closed questions because they only require a very short factual answer.
While both types of questions are common, if you want to improve your conversation skills, you’ll need to learn to ask open questions. While open questions often require more thought to answer, they also lead to more interesting and enjoyable conversations.
Use Follow-up Questions to Find Common Ground
If you ask Do you like sports?, what do you ask next if someone answers No?
It is important to think about the purpose of a conversation. If your goal is to make a connection and get to know someone, you’ll need to find a topic that interests you both and that gets the person you are talking with to share their ideas and experiences.
Someone who doesn’t like sports may not be able to talk about sports easily, but there are ways to include them in a conversation about sports. You might ask if they ever played a sport in school. Perhaps they have a story to share. You might ask a more thought-provoking question about the role of sports in people’s lives or the pros and cons of sports. Even people who are not interested in sports can participate in a conversation that includes these types of questions.
When the person you are talking to has nothing to say about sports, you need to open the topic up or change the topic so they can participate in the conversation. Think about why you like sports. Then ask them a question related to that. For example, I like sports because it helps me relieve stress. What helps you relieve stress? or What do you do to relieve stress?
While you may not have a shared interest in sports, there are certain universal human experiences and emotions that can help you find common ground ( shared interests or opinions ) when trying to have a conversation in English.
Aim to make a connection with the people you talk to, and your conversations will be more enjoyable.
If you would like to learn how to create follow-up questions, continue on to these sentence frames that can help you ask better follow-up questions.
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The Definitive Guide to Asking Follow-up Questions
In a recent stakeholder interview I asked, “What do you think the main risk to this project is?”
He said, “I think the real bottleneck is with our Operations group.”
It was a good response and so it would have been easy for me to move onto the next question. But getting through my script isn’t my job. My job is to learn, surfacing obscure information and applying it to the design problem.
Give me deeper insights and buried connections: they add real value to the design process.
Being great at interviews — whether talking to project stakeholders or product users — means being able to ask good follow-up questions. Follow-up questions bring deeper insights and buried connections to the light of day.
Five Whys and One Better Trick
Let me just get this out of the way. One trick interviewers use to dig under someone’s statements is to ask “why?” five times. While productive, you can’t really use it more than once or twice in a conversation, not without pissing off your subject. Rote patterns like this don’t show that you’re listening, that you’re incorporating what someone says into your preexisting knowledge. You’re just hitting the same note over and over again.
By the way, I recommend this technique in Practical Design Discovery, so I’m owning my contradiction here.
If you’re looking for a go-to technique, try saying, “ Can you give me an[other] example of that?” Getting concrete examples gives you a clearer picture of what’s going on, and fodder you can use throughout the design process.
When To Ask a Follow-up
So, when must you ask a follow-up question? There are three cues I use:
Loaded Terms: When the participant uses a term that might have meaning beyond the dictionary definition — like “bottleneck,” in my example above. This also works for words that are meant to obscure or gloss over some interesting details, like “operations,” which might refer to a specific person.
Hesitation: When the participant stumbles out a response, I might sense that they’re still formulating their thoughts. By asking a follow-up, I give them another chance to provide a response, one that’s already been through a “first draft.”
Difficult Questions: When I know I’ve asked a hard question, I almost always restate the question from a different perspective. This flavor of follow-up is a prompt to get someone to keep talking, staying on the same topic and digging further.
Forming Follow-Up Questions
There are four flavors of follow-up:
1. Ask for Elaboration
Never hesitate to get someone to elaborate. In all the interviews I’ve done, no one’s ever said to me, “You already asked me that.” So long as you ask respectfully and with genuine curiosity, people are happy to tell you more.
Tell me more about that. Easy and versatile. It’s especially useful if you don’t have a good concept or keyword to latch on to.
What do you mean by… Pick on a single keyword or idea, like when they’ve used loaded terms or jargon. But it works best when they use a common term where everyone assumes the meaning is well-understood. “And in this instance, what do you mean by ‘digital product?’”
Let me get this straight… Reflect their answer back at them. In addition to validating what they said, this generally prompts them to elaborate on the idea. “I want to make sure I understand what you said. You said you didn’t have much confidence in the product team. Did I get that right?”
How do you know? Used gently and respectfully asking about underlying knowledge can reveal how experts do their jobs. When they point out a bottleneck, you can say, “How do you know that’s the problem area?” and learn a great deal about what they look for.
2. Ask in a Different Way
One way to follow-up is to re-state the initial question. So when I ask:
“What do you think the biggest risk to our project is?”
I could restate this question as one of these:
“What keeps you up at night?”
“What do you think the project manager worries about most?”
“Tell me about a time a similar project went wrong.”
I use a few techniques to generate these questions:
Use a synonym: People generally worry about risks, so when I ask about risks I can perhaps swap in asking about worries.
Inject a perspective: By suggesting that they put themselves in another person’s shoes I get new insights, and the added bonus of promoting the value of a perspective shift.
Point to a past experience: Putting the topic in the context of a specific event or incident can elicit more concrete insights and relatable stories.
3. Ask about Something Orthogonal
Studying a domain means learning about aspects that are adjacent to each other. When I ask about what’s risky and I learn that the Operations group might be a bottleneck, I get the chance to learn about what the Operations group does. Or what other groups do.
Here’s how I take a left turn during an interview:
When they mention a person or group, I ask “who else?” Since understanding connections are important, I can use the mention of one group to trigger a conversation about additional groups. When they mention a group like Operations, I can ask “Who do the Operations people interact with regularly?”
When they mention a process or action, I ask “what else do they do?” Verbs offer great hooks to explore the range of actions or behaviors. When they say that the Editorial group reviews all the materials, I can ask, “You said they review the materials. What else do they do with them?”
When they mention a state or condition, I ask “how else might it be?” Descriptors in the real world–like “first draft” or “final”–reveal that something can be appear in other states. So when someone says, “It comes to me as a draft,” I can ask, “Is there also a final state or approved state?”
When they mention a timeframe, I ask “when else?” Words like “sometimes” or “frequently” establish a timeline. Besides asking follow-ups like “how frequently,” I can ask about those areas not covered by the stated time frame. When they say, “always,” I can ask, “But when is it not?”
4. Ask Them to Challenge Assumptions
When people make generalizations, they’re usually saying more about their feelings or impressions of the thing than about the thing itself. Generalized statements like “Operations never completes their tasks for the publishing process on time” gives you a chance to dig into these impressions.
Get them to quantify. Asking them to put their observations in real terms validates their impression and offers more insights. “You say ‘never’ but I’d like to understand that better. How late are they with their deliverables?”
Get them to compare. Like quantification, comparisons validate the impressions and offer more insights. “OK, how does that compare to other groups involved in the publishing process?”
Get them to slow down. Making a generalization covers a lot of ground. By asking them to slow down, you’re asking them to build to their conclusion, so you understand how they got there. “OK, let’s take a step back. Walk me through the process so I can see their part in it.”
Getting Out of Your Own Way
When I neglect follow-up questions, I almost always regret it, and it’s usually because of one of these things:
The Pressure of the Script
When I’m nervous or anxious about an interview, I rely too heavily on the script. The script is, in this instance, an enabler of my anxiety. It lets me neglect my duty by turning the work into a checklist. When I see my work in this way, I don’t give myself permission to have a conversation with my subject.
⇒ My scripts are categorized by topic. I often highlight the most important question in each category. This takes the pressure off hitting every question and instead drives me to ensure I’ve covered the topic thoroughly.
Cognitive Load
In the moment of the interview, your attention is on the cognitively labor-intensive activity of listening and capturing. It can be difficult to devote the mental resources to thinking of the next question.
⇒ Whenever possible, I defer capturing the conversation to the recording or to a note-taker, so I can free up my brain. This isn’t always possible, which is another reason I memorize the patterns described above, to minimize the effort in formulating these questions.
Propriety and Etiquette
It’s weird to ask people the same question for a second or third time. It’s weird to pry into minute details. As much as we’re striving for a conversational tone, these kinds of questions aren’t conversational at all.
⇒ I use phrases to make these a little less awkward, like “I may have already asked you this” or “I want to ask this a different way.” These phrases create the space to ask follow-up questions.
Perfecting the Art of the Follow-up
One final piece of advice: Listen to great journalists conduct an interview. Whatever you might think of modern journalism, there are still many who ask great follow-up questions. My favorite is Michael Barbaro on The Daily, the New York Times podcast. When conducting an interview, I sometimes ask myself, “What would Michael ask next?” And I catch myself using his phrasing, like, “let’s slow this down a bit” or “so what you’re saying is…”
I’ve stopped thinking that a good UX interview should mimic a natural conversation. While the relaxed, informal nature seems ideal because it means our research subjects are at ease, there are other ways to build trust. Follow-up questions, well-positioned and well-crafted, transform an interview from a scripted set of questions to a genuine research instrument. They produce more insightful information and deeper connections. And don’t worry about building trust: good follow-up questions show you’re listening and you’re genuinely curious. Nothing builds trust faster than heartfelt interest in what another person is saying.
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